we read every message

Get help

Check the FAQ first — it covers most things. If your question isn't there, use the form below and we'll come back to you.

Send a message

Telling us your display size, Raspberry Pi model and airline up front saves a round trip.

Prefer email? Write to support@xpdr.aero. We aim to reply within two working days — bear with us, this is run by a working pilot.

Before you write

These three cover the majority of messages.

Wrong date on screen

The Pi has no battery clock. If it loses Wi-Fi it freezes on the last date it knew. Reconnect it and the clock fixes itself in a minute or two.

Won't join Wi-Fi

On a Pi Zero 2 W the network must be 2.4GHz — it cannot see 5GHz at all. Check that before anything else.

Roster not appearing

Check the calendar link is the full .ics URL and hasn't expired. Failing that, upload your roster PDF instead.